CIMdata PLM Industry Summary Online Archive

November 20, 2007

Company News

Independent Analyst Firm Cites Open Text as a Leader in Enterprise Content Management

Open TextT Corporation, a global leader in enterprise content management (ECM), announced today that analyst firm Forrester Research, Inc. has named Open Text a Leader in The Forrester WaveT: Enterprise Content Management Suites, Q4 2007, published on November 9, 2007 and authored by Kyle McNabb with Connie Moore and Diana Levitt. Open Text was the only pure-play ECM software vendor to be named a leader of the 11 companies included in the study.

Forrester's report takes a comprehensive look into the ECM space, offering particular focus on key industry trends that directly affect the need for ECM solutions within organizations. According to the report, "Developing a strategy for enterprise content is tough enough for I&KM (Information and knowledge management) pros who have to prioritize IT consolidation needs, content risk concerns, and the transactional, business, and persuasive content needs of the enterprise."

Open Text's ECM strategy and offering was evaluated against approximately 60 criteria. In a summary, the report states that: "Open Text Livelink ECM shows great breadth and depth, with strong scoring in core ECM capabilities - document imaging, document management, records management, and content archiving - plus good support for web content management and digital asset management...Livelink ECM provides good business process management, enterprise search, email archiving, and collaboration technology to help make it an ECM suites Leader."

Additionally, the report states that, "Open Text's combination of core ECM capabilities, including content integration and email archiving technology make it a good choice for enterprises wanting to archive and retain their content. Open Text created additional integration with Microsoft Office SharePoint Server to tackle the content archiving and retention needs of enterprises wanting to deploy SharePoint to their employees. And Open Text has a substantial portfolio addressing the document management and archival needs manufacturers have with their SAP implementations."

"Our strategy of delivering an integrated product offering with strong ties to the IT ecosystem including Microsoft, SAP and Oracle is providing great ROI for our customers," said Kirk Roberts, President, Livelink ECM Division at Open Text. "It is the unique combination of a leading product set along with unparalleled expertise on exploiting the value of business content that continues to separate us from our peers. We are pleased to see recognition of our status in the Forrester Wave."

Continued Industry Recognition

Forrester's recognition follows Open Text's positioning in the Leaders Quadrant in Gartner, Inc.'s most recent Magic(x) Quadrant for Enterprise Content Management, 2007, co-authored by Karen Shegda, et al, which was released in September. Open Text was also recognized as one of the Companies that Matter most in the digital content industry in EContent Magazine's just-released EContent 100 list.

To view an excerpt of The Forrester WaveT: Enterprise Content Management Suites, Q4 2007, go to


Become a member of the CIMdata PLM Community to receive your daily PLM news and much more.

Tell us what you think of the CIMdata Newsletter. Send your feedback.

CIMdata is committed to your privacy. Your personal information will never be sold or shared outside of CIMdata without your express permission.