CIMdata PLM Industry Summary Online Archive
16 November 2004
Product News
Open Text Announces Livelink ECM Services Architecture-Next-Generation Platform is Both Evolutionary and Revolutionary
Open TextT Corporation announced a next-generation services-oriented architecture, with the first services to be delivered early next year. Open Text announced the news at its North American user conference, LinkUp Phoenix 2004, underway this week in Phoenix, Arizona.
Called the Livelink ECM Services Architecture, the platform provides a layer of software "services" that link corporate applications to repositories of information, no matter where they reside. The Livelink platform also facilitates the smooth evolution of existing applications, speeds the development of new applications targeting new segments of the enterprise content management market, and provides easier integration of the company's acquired technologies.
"More than ever, customers want greater functionality in their applications while demanding greater flexibility and reduced cost in their deployments. This is a huge challenge given the current diversity of architectures, interfaces, languages, and integration mechanisms in large organizations," said David Glazer, Chief Technology Officer at Open Text. "Our new services architecture is the key to creating easy-to-deploy ECM solutions that bridge the divides between people, information, and applications like never before."
The Livelink ECM Services Architecture is built entirely in Java and includes native support for SOAP-based Web Services. It contains a family of federated services, an integration framework, and a flexible, extensible object layer. Customers can more easily deploy composite applications that build on Open Text's broad family of ECM solutions, and Open Text can more quickly add new solutions to the family. In addition, partners or customers have an open platform to easily build and add specialized components when needed.
The Livelink ECM Services Architecture includes these services:
• Collaboration services to support person-to-person interaction: Provides an easy way to enable powerful cross-application collaboration. Collaboration services include presence, messaging, blogging, and discussions. Livelink Touchpoint, Open Text's latest collaboration application set to be announced later today, will be the first deployment of the collaboration services.
• Content services to provide a single point of access to all content: Content services include application "doorways" to manage access to documents, content and metadata across the enterprise and storage doorways to fully leverage any mix of storage devices from all leading storage vendors. The content services build on the existing successful Livelink Doorways and IXOS archiving content integration strategies.
• Business process services to automate processes around content: Provides a common framework for automating the routing of information and documents, for presenting information to users via forms, and for notifying users of critical tasks via a shared inbox. The services allow business processes to span multiple applications, providing the ability to automate highly structured processes and more flexible workflows within a single solution.
• A user directory service for single point of user management and single sign-on for applications.
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