CIMdata PLM Industry Summary Online Archive
2 March 2005
Implementation Investments
Aspect Communications Selects Accept Planner 3 from Accept Software to Manage Product Planning Process
Accept Software Corporation announced that San Jose, California-based Aspect Communications Corporation has selected Accept's flagship Accept Planner 3 (AP3) suite for enterprise-wide portfolio and product planning. Aspect is a leading provider of contact center solutions and services that enable businesses worldwide to manage and optimize customer communications.
Aspect chose the Accept solution after an evaluation process that included a successful pilot of AP3. The company plans to deploy AP3 to more than 250 users across six product groups, including executives, product management, marketing, engineering, and field sales and services organizations.
"AP3 performed well during our pilot testing. We particularly noted the integrated, collaborative environment that the application provides," said Paul Lang, Aspect's Vice President of Product Management, who led the pilot testing and was a key decision maker for Aspect. "Companies in our industry are facing increasing product and market complexity. We believe AP3 can help us simplify and unify the management of our product portfolios. We applaud Accept Software for delivering such an innovative solution."
"We are very pleased to have earned Aspect's trust and commitment," said James Davies, Accept Software's President and CEO. "Aspect is widely respected in the software industry for its product innovation. We look forward to working with Aspect and fostering that same innovation with our AP3 suite of applications."
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