CIMdata PLM Industry Summary Online Archive

5 June 2008

Implementation Investments

Nalco Company Selects Open Text to Manage Business Content Across the Enterprise

Open Text™ announced that water treatment and process improvement company, Nalco Company, has selected Open Text to manage all forms of content, including email and SAP-related content, throughout its entire lifecycle; giving the organization more control over its content, while assisting the company to meet various compliance and governance requirements.

Headquartered in Naperville, IL, Nalco Company globally delivers significant environmental, social and economic performance benefits to a variety of industrial and institutional customers. Its programs and services are used in water treatment applications and in production processes to help customers reduce energy, water and other natural resource consumption, minimizing environmental releases while boosting the bottom line.

After careful evaluation of its internal infrastructure, Nalco needed to revamp its content management and collaboration-based applications and chose Open Text for the proven scalability and efficiency of its Livelink ECM solution, its integration with SAP, its ability to maintain the integrity of the organization’s intellectual property, and for its capacity to support Nalco’s ECM requirements as they mature.

“After assessing our internal infrastructure, we realized that we were in need of a major overhaul. Our legacy content management and collaboration infrastructure was end of life and didn’t integrate well with our SAP solution, which is a major component to our overall strategy moving forward,” said Abbe Kaye, CIO of Nalco Company. “Open Text has provided us with the opportunity to consolidate and have more control over our content and we are particularly pleased that we will be able to access and store all of our SAP-related information in one, secure location.”

With Livelink ECM - Content Lifecycle Management, Nalco will be able to effectively manage all forms of content, including all documents, emails and records, throughout the entire lifecycle. Users will have access to the secured storage and organization of documents through archiving, records management, and imaging functionality – all in one repository. Livelink ECM allows users to create, capture and share content while enforcing proper governance, security and best practices required to ensure effective information sharing across the enterprise.

Open Text’s ability to integrate with SAP was one of the biggest drivers for Nalco’s decision. Open Text’s solution incorporates imaging with the SAP data and document archiving components of Livelink ECM, further extending it with the ability to provide SAP applications with a process-oriented and application-spanning view of all business documents and data. A Web browser interface will allow occasional users at Nalco to easily retrieve content. This solution, when combined with Nalco’s previous Livelink ECM Document Access, which is used in combination with SAP, provides Nalco with a comprehensive enterprise content management suite.

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