CIMdata PLM Industry Summary Online Archive
11 November 2008
Implementation Investments
Dyadem Helps Emerson Climate Technologies Improve Product Quality with Stature
Dyadem announced that HVACR components manufacturer Emerson Climate Technologies has selected the Stature QLM solution to expand quality processes at its global facilities. Stature is a Web-based platform, with modular applications that allow an organization to manage risk and quality processes from cradle to grave. Stature will allow Emerson to identify measure and mitigate the risk factors that adversely affect quality.
Emerson Climate Technologies is the world's leading provider of heating, air conditioning, and refrigeration solutions for residential, industrial and commercial applications. Within the company’s business, several functional divisions – Air Conditioning, Refrigeration, White-Rogers, HVACR Motors, and others need to work together to produce many product derivatives and complete systems utilizing internal components. With Dyadem’s QLM platform, these divisions can use common parameters for quality and risk, providing Engineering and Manufacturing insight into the product’s overall quality factors and identifying top risks from a high level.
“The FMEA methodology has been in the fabric of our product development for more than 15 years,” said Clyde Verhoff, vice president of Technical Services and Corporate Quality, Emerson Climate Technologies. “First, Dyadem’s FMEA-Pro helped us automate more of our FMEAs and provide us with the information we needed to identify potential issues early in the development of individual components and products. The launch of Stature has put us in a great position where we will be able to securely connect hundreds of users around the globe to collaborate on new product designs and manufacturing processes.”
Emerson had been using Dyadem’s FMEA-Pro since 2005, replacing the standard home-grown spreadsheets that it had been using for risk analysis and reporting. Now, with Dyadem’s Stature Quality Lifecycle Management platform, Emerson can leverage the benefits of a Web-based system that not only allows for greater ease of deployment, but also provides a centralized knowledge repository and Bill of Compliance (BOC).
A true BOC is a report that shows where things were done according to plan and clearly highlights where there are gaps or room for improvement. This ensures that design, engineering and manufacturing collaborate effectively on design and manufacturing issues and that critical customer needs aren't forgotten.
“The bill of compliance, like a bill of materials (BOM) or bill of process, provides a persistent structure (a metadata definition) that defines bindings for master and operational data elements required to demonstrate product and process compliance for material sources and destinations by region, industry, or customer. Data elements could be stipulated regulatory documents, MSDS, assay results, raw material specifications, or training certifications. For many companies, the information required to populate the bill of compliance is already in existence, residing in bills of materials, FMEA databases, process sheets, bills of substance, bills of assets, and regulatory databases,” said Simon Jacobson of AMR Research in his report “Quality Management Hubs: Mitigating Brand Risk Across Complex Value Chains,” published on September 12, 2008.
Emerson conducts several hundred FMEA analyses per year and with its previous use of Dyadem FMEA-Pro software it can leverage all of this information in its deployment of the Stature platform, allowing consistency and transparency of years worth of data. Departments will be able to better collaborate and share information and design out quality errors. In addition, Emerson will also benefit from the comprehensive templates and professional libraries, including the fully customizable risk matrices that the platform provides.
“Our use of the FMEA methodology and Dyadem software is a top-down commitment starting with our management team,” continued Verhoff. “We recognize that our products and customers’ products are dependent upon our quality processes and Dyadem helps us ensure that we are looking at quality during product development as well as post product development. We believe that Dyadem’s software will provide us with a strategic advantage over our competition in the long-term.”
“Manufacturers are increasingly realizing that quality can be a real differentiator when it comes to surpassing the competition,” said Kevin North, president and CEO of Dyadem. “Our Stature QLM platform not only helps these companies monitor quality effectively, but more importantly, does so without requiring extensive time and resource investments.”
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