CIMdata PLM Industry Summary Online Archive
19 December 2008
Implementation Investments
Continued Growth in New Customer Adoption and Record Retention Rates Fuel Arena Solutions’ Sales Growth for Q3 2008
Arena Solutions announced that continued growth in new customer adoption, combined with a net retention rate of 135 percent, fueled the company’s quarter-over-quarter sales growth of 48 percent and year-over-year sales growth of 35 percent for its third quarter ended September 30, 2008.
In Q308, Arena continued to attract new customers from the electronics, medical device and clean technology markets, where efficiency and accuracy are critical success factors.
Existing customers not only renewed their Arena PLM subscriptions during the quarter, but also increased their investments, demonstrating that in a down economy, the support Arena PLM provides in helping companies succeed and grow is more important than ever.
During the third quarter, the adoption of Arena PLM among clean technology companies looking to accelerate product development to meet growing demand was notable. Among these companies are Kinetics, which has provided process and mechanical solutions to the solar energy market for more than 10 years; Grid Net, a smart metering company that could help modernize the nation’s digital energy grid and contribute to trimming the country’s power usage by 10 percent, reduce greenhouse gas emissions by 25 percent and eliminate the need for $80 billion in new power plants; Coulomb Technologies, which is responsible for building a curbside network of charging stations for electric cars; and the Grand Cayman-based d. Light, which provides innovative solar-powered lighting solutions to regions without electricity.
In addition, there was continued demand from medical device manufacturers, such as Alpha Med-Surge, Invivo Diagnostic, Avedro and Intrapace. For each, using Arena PLM to manage product data for compliance is critical for maintaining their competitive position.
Debunking the myth that PLM implementations are lengthy and arduous, approximately 60 percent of new customers that purchased Arena PLM during the third quarter completed the entire implementation process within that 12 week period.
Arena surpassed its 99.5 percent service level agreement for the tenth consecutive quarter, with 100 percent scheduled uptime in Q3 2008 and a continued commitment to building and delivering the most secure, reliable PLM solution available.
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