CIMdata PLM Industry Summary Online Archive

20 March 2009

Implementation Investments

Infor Keeps Amey on Right Track with Asset Management Solution

Infor announced that leading support services provider Amey has deployed Infor EAM Enterprise Edition. The solution will help deliver cost-effective, planned and preventative maintenance services, reduce asset downtime, and improve both the productivity of Amey’s 9,000 staff and the quality of services it delivers.

Infor EAM will help Amey deliver operational and service excellence to infrastructure providers (both road and rail), schools, government offices and private sector buildings. By the end of 2009, Amey plans to manage 15 contracts using the solution. Amey’s enhanced service offering will include the monitoring of employee productivity, assessment of the physical condition and energy consumption of assets, and optimising work schedules and performance to align with tight service level agreements.

After conducting an extensive review of potential solutions, Amey chose Infor EAM because of its configurability, ability to manage both property and linear assets, and integration capabilities. Based on Infor’s service-oriented architecture (SOA), Infor EAM integrates with a host of Infor and non-Infor applications including finance, mobile communications and GIS functions. In addition, because Infor EAM is web-based it can be accessed anywhere. This is vital for Amey, as it has a presence in over 200 UK locations.

“Infor EAM has enabled us to innovate in many ways,” commented Martyn Capes, head of ICT improvement at Amey. “We are now using information gathered by our mobile workforce, entered via handheld computers, to gain real time insights into the condition of assets. Because Infor EAM can cross-reference the GIS data from engineers’ locations with their skill sets we can dynamically deploy our workforce to meet service level agreements. This is having a huge, positive impact on our productivity.”

“The analytics within Infor EAM have also made a big improvement to our operations. By spotting trends by location, time periods, or even asset class, we can deliver real insight into the state of both linear and fixed assets for our customers. When you realise that these assets include schools, rail stations in major UK cities, military construction vehicles and over 20,000 kilometres of the UK’s road network, you begin to see just how critical that insight can be.”

Amey is now looking to deploy Infor EAM Asset Sustainability Edition to assess the energy consumption of assets. This will help Amey offer advice and services to customers to derive maximum energy efficiency. This can be of huge value to asset-intensive institutions.

“Effective asset management can be the most important tool for preventing operational surprises as well as uncovering hidden profits and productivity,” said Phil Ballance, enterprise asset management solutions specialist, Infor. “Infor EAM enables services organisations like Amey to deliver a superior offering to its customers while at the same time saving time and money by optimising maintenance resources, improving productivity as well as increasing inventory efficiency. These all add up to helping support services organisations become stronger, more responsive and ultimately more cost effective.”

For more information about Infor EAM please visit: http://www.infor.co.uk/solutions/eam

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