CIMdata PLM Industry Summary Online Archive
8 January 2009
Company News
Autodesk Names Ideate Inc. Reseller of the Quarter for Outstanding Customer Achievements
Autodesk announced that it has selected Ideate Inc. as Reseller of the Quarter for the Americas for the third quarter of fiscal year 2009. The designation recognizes the reseller not only for its sales performance and dedication to customer service, but also for the growth of its operations and its investments in the business of selling Autodesk software. Autodesk selected Ideate Inc. from among more than 100 resellers throughout the Americas.
The Reseller of the Quarter designation is based on factors such as quality of customer service and support, overall sales, vertical sales and overall growth. Ideate's dedication to educating customers on cutting edge solutions and technologies, such as the benefits of building information modeling (BIM) for the building and design industry, have helped Ideate expand their business to new markets in Portland and Seattle over the past 18 months.
With offices in San Francisco, San Jose, Sacramento, Portland and Seattle, Ideate has an extensive team of technical experts serving the West Coast. Ideate employs registered architects, professional engineers, GIS professionals and mechanical engineers who serve companies in the areas of building, construction, infrastructure, GIS and multimedia with Autodesk software and implementation services. With five Autodesk Authorized Training Center (ATC) sites and services that include training, support, consulting and community forums, Ideate's repertoire of offerings ensure its customer's continued professional development.
Ideate has implemented a customer relationship management (CRM) system, and has achieved 100 percent usage of this system from all employees. This CRM system provides complete visibility into performance, pipeline and forecast data at the individual sales representative level, across authorizations and territories and supports
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