CIMdata PLM Industry Summary Online Archive
May 11, 2009
Product News
DS SolidWorks Extends Support for SolidWorks 3D CAD Software
Dassault Systèmes SolidWorks Corp. (DS SolidWorks) is now extending support for SolidWorks® 3D CAD software versions by a full year.
DS SolidWorks will directly address and remedy any Subscription Services member’s confirmed business-critical issue with SolidWorks 2008 through the announcement of SolidWorks 2010 in September – in fact, all the way to December 2009. Until now, SolidWorks ended these remedies three months after the introduction of a new SolidWorks version. With today’s announcement, subscribers are eligible for 15 months of updates.
“Although our subscribers have upgraded early to SolidWorks 2009 at a record pace, there are some issues outside of our customers’ control that prevent a timely upgrade to take advantage of the new capabilities of our latest software version,” explained Richard Welch, vice president of customer services for DS SolidWorks. “We find that some companies may be in the midst of large-scale projects or want to upgrade hardware along with their software when the timing is more appropriate for their businesses. Knowing that, we want to be a good business partner and offer them the flexibility that they require.”
Requests for DS SolidWorks to address business-critical issues are submitted normally through SolidWorks resellers. The extension is available to subscription customers and helps ensure optimal business performance for organizations and individuals who use SolidWorks.
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