CIMdata PLM Industry Summary Online Archive
28 May 2009
Implementation Investments
Nucletron B.V. Goes Live with Pilgrim Software’s Solution for Change Order Management
Pilgrim Software, Inc. announced that Nucletron B.V., an international knowledge-driven leader in Radiation Oncology, has gone live with Pilgrim’s SmartSolve®, solution for automated Change Order Management. The solution, built on industry best practices, supports Change Control processes including the Engineering Change Order (ECO) process.
Nucletron had been seeking a closed-loop electronic solution to replace its manual, paper-based process for managing Change Control, and elected to initially automate its process for Engineering Change Orders using the Pilgrim system. Through integration with other automated core management systems in Pilgrim’s SmartSolve® solutions suite, including Pilgrim’s SmartDoc™ for document management, and SmartCAPA™ for Nonconformance and workflow management, Nucletron is able to eliminate islands of information to ensure that events such as changes are implemented quickly and consistently across the enterprise.
“The automation attributes of SmartSolve will help to reduce the volume of paperwork in relation to ECOs, and reduce the ECO turnaround time,” said Leo Hovestadt, Nucletron’s Director of International Regulatory Affairs and Quality Assurance.
SmartSolve’s capabilities provide Nucletron’s management with real-time visibility and enhanced reporting, tracking and trending capabilities to identify the occurrence of nonconformances,, incidents, discrepancies and other product and process quality concerns. These concerns can be identified, reviewed, promoted to becoming meaningful changes easily.
“The benefits of integrated communication, enhanced process visibility, and improved efficiency will strengthen our ECO process, and lend themselves to our other internal quality processes such as managing manufacturing nonconformances as well,” Hovestadt said.
“SmartSolve allows users in any department to initiate review and investigation, to quickly resolve a proposed change triggered from the identification of an issue and thus prevent recurrence or pro-active process and product improvement changes,” said Prashanth Rajendran, Pilgrim Software’s Chief Operating Officer. “This proactive approach, whether engaged in the Engineering phase or Manufacturing phase, will help ensure Nucletron’s corporate well-being and industry and regulatory compliance.”
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