CIMdata PLM Industry Summary Online Archive
11 February 2010
Product News
Tribold and Sigma Systems Partner to Provide Concept-To-Cash Solution to Next-Generation Operators
Sigma Systems and Tribold announced that the two companies have entered into an integrated solutions partnership to provide telecom and cable operators with an end-to-end concept-to-product-to-cash solution.
The joint solution from Tribold and Sigma Systems gives next-generation operators a means for rapid product and service development and delivery by removing the back-office bottlenecks that impede the product creation-to-cash process. Underpinned by a fully integrated product and service catalog / lifecycle management capability, the solution brings together best-in-breed products from market leaders that adhere to service-oriented architecture (SOA) and the TM Forum’s Information Framework (SID) for standards-based, simplified implementation.
Tribold, through its Tribold EPM™ - application suite, provides the product, service, resource and offer management in support of up front Order Capture and Management and backend CRM and Billing. Sigma Systems, through its Service Management Platform, validates orders, conducts order management, provisions and activates services, and manages service inventory.
Together, Tribold and Sigma enable operators to manage from a single catalog the technical rules for product and service bundling, and allows seamless visibility across BSS, OSS and service delivery networks.
“By unifying the product concept through service fulfillment lifecycle , operators will have an end-to-end OSS solution set that allows them to rapidly launch new services and bundles with a shorter timeframe to ROI,” said Brian Cappellani, CTO and VP of Engineering for Sigma Systems.
“By addressing the root causes of order fallout and revenue leakage, Tribold and Sigma Systems put product and service delivery at the forefront of BSS and OSS operations, removing key issues in upfront product/service development and testing, and then streamlining service fulfilment,” said Catherine Michel, Chief Technical Officer of Tribold.
Listed below are some of the features of the Tribold-Sigma Systems concept-to-cash solution:
• Top down and bottom up approach to product and service creation
• Support of the full Concept-to-Product and Order-to-Install processes
• Unified Master Data Management (MDM) mastery of the Product-Service-Resource model
• Comprehensive service fulfilment, including order management, provisioning and activation
• Open Web Services / API, standards-based integration to the BSS and OSS
Representatives from Tribold and Sigma Systems will be available to discuss their joint concept-to-cash solution at Mobile World Congress, held Feb. 15 – 18 in Barcelona, Spain. To arrange a meeting with Tribold and Sigma Systems, go to http://www.tribold.com/contact-us.cfm.
About Tribold EPM™
Tribold EPM™ is based on a Centralized Product & Service Catalog (CPC) and a Product & Service Lifecycle Management (PLM) solution. Improvements in product management performance enable CSPs to drive increased profit by reducing time to market, decreased cost to market, increased quality of the product management process and increased ability to support product and service innovation.
About Service Management Platform
Core to Sigma Systems' end-to-end service fulfillment portfolio is the Service Management Platform, which is a service-oriented architecture (SOA) based solution. The Service Management Platform enables the order management, provisioning and activation of integrated offerings, including TV, VoIP, broadband and mobile services. With the Service Management Platform, next-generation operators can eliminate operational silos to speed service creation and enable automation for decreased operational costs, while driving new revenue streams and increasing ARPU.
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