CIMdata PLM Industry Summary Online Archive
8 February 2010
Implementation Investments
PCO Innovation Partners with Schneider Electric in Maintaining Symphony, its Technical Data Management Application
PCO Innovation announced it has taken charge of maintenance on Schneider Electric’s Symphony application, which is based on Parametric Technology Corporation’s (PTC) Windchill technology. Symphony is the managing reference system regarding technical data in the Schneider Electric group in the mechanical, electrical and software fields with over 5000 users worldwide.
After a successful transitional period during which the PCO service centre in Grenoble took charge of and integrated all Symphony components and interfaces, PCO Innovation is ready to take on the challenges integral to a long term contract commitment, covering all application monitoring, corrective maintenance, development and top-level support.
“After more than 12 years of collaboration, we are proud to bring all of our added value to Schneider Electric with this strategic mission, which demands high levels of quality and reactivity. This mission strengthens our PTC technology service centre”, declares Flavien Parrel, PCO Innovation’s commercial director for Europe.
Michel Catry, responsible for PLM at Schneider, adds: “Symphony is a highly critical application in our technical departments given the large number of users throughout the world, and its maintenance requires professionalism and a good knowledge of the technology, in conjunction with a strong capacity for intervention in the event problems occur. It is for these compelling reasons that we have chosen PCO Innovation.”
Furthermore, PCO Innovation has added its expertise to many other projects with regard to the development of the Product Information Management (PIM) system in the Schneider Electric group including the recovery of data from older systems and transferring it to newer technologies.
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