CIMdata PLM Industry Summary Online Archive
4 March 2010
Company News
RAND North America Launches New Consulting Services
RAND North America, a Dassault Systemes (DS) Company, announced the launch of its consulting services division, RAND NA Consulting Services, as the next stage of its development as an international reseller dedicated exclusively to the DS PLM portfolio of solutions. Driven by the growth in demand of its Dassault Systemes Product Lifecycle Management (PLM) software, and complementary best-in-class third party solutions, RAND NA Consulting Services will provide extensive solutions expertise in a diverse set of industries, including automotive, aerospace, consumer goods, life sciences, high technology, industrial equipment, and civil engineering.
The RAND North America Technology Center, also announced today, will house RAND NA’s new technology support center, data center, Customer Executive Briefing Center and Training Laboratory. RAND NA will continue providing Training Services drawn from both its in-house expertise, as well as the extensive curriculum of its training partner, RAND Worldwide.
“By assembling a world-class consulting team with extensive software, IT, and industry knowledge we provide our customers with unparalleled expertise on the DS V5 and V6 solution-set. RAND NA Consulting significantly impacts our customers’ productivity and profitability by providing them with access to our internally developed best practices, automation techniques, and solutions, as well as those of our best-in-class services partners such as Dassault Systemes Services, headquartered in Montreal, and NovaQuest Solutions LLC, a strategic services partner for DS’s ENOVIA V6 portfolio of solutions, based in Charlotte, North Carolina,” said Dan J. Smith, vice president, Consulting Services, RAND North America.
RAND NA Consulting’s portfolio will include solutions for installation, implementation, license management, best practice development and deployment, as well as high value automation services designed to maximize a customer’s return on their DS PLM investment. As part of their new Consulting Services, RAND NA is offering the “Advantage Support Services” solution, which includes live hotline support, 24x7 web support services, media services, and service request management.
More information on these support services can be found on the RAND North America support website at http://www.rand-na.com/pages/support.html.
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