CIMdata PLM Industry Summary Online Archive

11 May 2011

Implementation Investments

ALSALAM Aircraft Co. Selects Lawson for Equipment Service Management & Rental

Lawson Software announced that Lawson partner Accentia Middle East has signed a contract to implement the latest version of Lawson for Equipment Service Management & Rental with ALSALAM Aircraft Co. in Saudi Arabia. ALSALAM will replace its legacy software with the industry-specific enterprise software suite from Lawson to help support key business areas, including finance, procurement, business intelligence, and MRO (maintenance, repair and overhaul). The Lawson system will also help the company with supply chain management, project order management, customer relationship management, and product costing. The contract with ALSALAM was signed during Lawson’s third quarter of fiscal 2011, which ended Feb. 28, 2011.

The Lawson solution will help ALSALAM streamline complex business processes and achieve better visibility over customer requirements, supply chain, engineering, cost components, planning, and scheduling. By helping to address these core business processes, Lawson can help support ALSALAM’s market leading position.

Established in 1988 under the auspices of Saudi Arabia's Ministry of Defense and Aviation, ALSALAM has established a reputation for quality service in the aviation industry. At the same time, the organization has significantly expanded its operations at the International Airport in Riyadh. Throughout its history, the company has extended its capabilities in civil and military aircraft maintenance and developed its lines of business to include interior design, modifications and refurbishment, in addition to aircraft assembly and manufacturing. ALSALAM has approximately 3,700 employees and is certified by major aviation authorities, including the General Authority of Civil Aviation (GACA) of Saudi Arabia, the U.S. Federal Aviation Administration (FAA) and the European Aviation Safety Agency (EASA).

Lawson for Equipment Service Management & Rental is designed specifically to support companies that deal in heavy equipment and maintenance. It helps companies gain greater control over the entire equipment lifecycle. In addition to repair and overhaul services, the solution provides a wide range of support, including engineering management, equipment exchange programs, and warranty follow up as well as many other industry-specific business processes.

The software evaluation project was led by Lawson partner Accentia Middle East. Accentia has been Lawson’s exclusive partner for the Lawson M3 products in the Middle East and North Africa since 2005. The company delivers in-depth expertise in project management, customization, training and industry-specific skills to help ensure successful implementation and deployment of Lawson solutions. An initial Lawson implementation at ALSALAM was completed on time and within budget in November 2010. Now Accentia and Lawson are working on a second phase to deliver Lawson for Equipment Service Management & Rental to more users across the ALSALAM organization.

“During the evaluation project we were impressed by the deep functionality of the Lawson solution and its focus on maintenance, repair and overhaul. In addition, the know-how, industry experience and commitment of Lawson and Accentia combined with the proven customer references Accentia presented to us were main drivers for our final decision,” said Mohammed Bakhashwain, CIO at ALSALAM. “It’s vital for a leading service provider like ALSALAM to have the right solution in place to help achieve operational excellence.”

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