CIMdata PLM Industry Summary Online Archive
10 January 2012
Company News
PROSTEP and Geometric Partner to Provide First Line of Technical Support on PROSTEP’s Products for Customers in Asia Pacific
Geometric Limited and PROSTEP AG have entered into a strategic partnership to better support PROSTEP’s customers in the Asia Pacific region. PROSTEP has partnered with Geometric as an exclusive provider of first line of technical support on their OpenDXM suite of products in this region.
The OpenDXM GlobalX data exchange platform enables the secure, stable and easy exchange of all data via the Internet. OpenDXM GlobalX offers a highly secure encryption concept and has been optimized for the stable transfer of large data volumes. Geometric brings with it years of experience in providing specialized services to the engineering and manufacturing industry for product realization and established local presence in this region.
“With Geometric‘s expertise in providing technical and application support and strong presence in the key regions our customers will definitely benefit from the availability of expert support services in their own or close time zones. Our partnership with Geometric in a step towards our commitment to the Asia Pacific region.” said Udo Hering, PROSTEP’s Vice President of Customer Support.
“PROSTEP has been a prominent player in the engineering data exchange domain with an established customer base in Europe and we are very happy to partner with PROSTEP in helping establish their products in Asia Pacific by extending our expertise to their customers”, said Lokendra Panwar, Business Head for Application Management Services at Geometric.
Both companies are keen to help customers succeed in their engineering requirements through the combination of strong products supported by aligned support delivery to get the best out of the products’ capabilities for the users.
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