CIMdata PLM Industry Summary Online Archive
14 May 2013
Events News
Service Lifecycle Management Thought Leaders to Convene at PTC Live Service Exchange
PTC today announced that it will host PTC Live Service Exchange, a unique industry event dedicated to helping service professionals understand how to transform their business into a source of competitive advantage for manufacturers in the 21st Century. The event is planned for June 11-12, 2013 at the Hilton Anaheim in Anaheim, California.
At PTC Live Service Exchange, attendees will join other service leaders, industry analysts, academics and consultants in a rich learning environment that will focus on addressing today’s top service challenges.
“With manufacturing organizations facing growing customer demands and increasing global competitive pressures, there has never been a more important time to find new sources of revenue and profit,” said Bill Berutti, executive vice president, PTC SLM Segment. “For service executives interested in transforming their service strategy into a true source of competitive advantage for their company, PTC Live Service Exchange is the place to be this year.”
More than 30 industry speakers from global manufacturers including Philips Healthcare, Caterpillar, Electrolux, and Renault and service sector influencers including Arizona State University Center for Services Leadership will provide insights and actionable methods aimed at improving service performance to increase customer value.
Featured topics to be discussed during the two-day event include:
- Building a services blueprint
- Service transformation
- Profit driven parts management
- Arming the global service network with up-to-date service information
- Driving productivity and customer value with field service management
- Optimizing the warranty chain for the entire service organization
Service leaders in positions such as Chief Service Officer, General Manager, Vice President, or other Senior Service Officer; as well as Directors and Managers, are encouraged to attend. For registration and further details, visit PTC Live Service Exchange.
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