CIMdata, Inc., the leading global PLM strategic management consulting and research firm announces new research on “CONTACT Software: Focused on Customer Success.”
In today’s global economy, industrial companies face competitors from around the world. Customers demand increasingly complex products that require new approaches, new value chains, and new enabling technologies. To meet this changing world, many companies apply product lifecycle management (PLM) strategies and enabling solutions. CONTACT Software, a German company with a global strategy, has been successful through their laser focus on their customer’s success. This paper focuses on how CONTACT is evolving their offerings and strategy to empower companies to compete in a global economy demanding increasingly complex products.
This paper is freely available from CIMdata’s Publications web page.