Blueprint, an innovator and global leader in driving IT project success through requirements management, today announced the launch of its enhanced online customer community.
The Blueprint Community is a virtual community of practice for customers to easily find information about how to use Blueprint, collaborate with other Blueprint users, learn Blueprint and industry best practices, and engage with Blueprint’s company experts.
Through the community, Blueprint’s overarching goal is to help customers optimize the benefits of its solution, to manage software requirements and improve software quality.
Through the enhanced online customer community, Blueprint’s valued customers will gain the ability to:
Easily find resources to optimize their Blueprint experience. Community users have easy access to a consolidated set of resources, including documentation, videos, webinars, and Knowledge Base articles. They can learn how to use Blueprint and quickly find the answers to common questions.
Connect with fellow Blueprint users to share best practices. All Blueprint customers can join the Blueprint Community, allowing them to connect with people in other organizations to collaborate, share approaches, and learn from one another.
Interact directly with Blueprint to gain product and industry knowledge. Through the community, customers can connect with Blueprint product experts to participate in product discussions and learn more about how the requirements definition and management (RDM) industry and tools are evolving.
Contact Blueprint’s support team to answer questions and solve problems. In a future release, the Blueprint Community will provide a quick way for users to contact Blueprint to learn more about their Blueprint environments and obtain technical support.
Blueprint enhanced its online customer community in response to a 2015 customer satisfaction survey. Blueprint users from more than 40 customer accounts participated in the community’s beta testing and are now active users. The Blueprint Community will be open to all Blueprint customers on Monday, February 29, 2016 at https://community.blueprintsys.com.
Blueprint provides an industry-leading software solution that helps large organizations build better business and software applications. Enterprises across the globe use Blueprint to ensure regulatory compliance, speed transition to Agile, better align Business and IT and leverage seamless integration with leading ALM technologies. Nearly half of all Fortune 100 companies choose Blueprint to de-risk and accelerate their software projects.
