Infor today announced the acquisition of Merit Globe AS (Merit), a leading provider of consulting services for Infor M3 across Europe. Merit brings approximately 240 seasoned consultants with decades of experience on Infor M3 to expand and enhance Infor Services in Europe. Infor will also leverage best-practices and technology developed by Merit to deliver proactive services to customers, detecting and resolving issues before customers have experienced any business disruption.
"Earlier this year we brought our consulting, support, and cloud operations into one group, Infor Services, to deliver an improved and more cohesive customer experience in the cloud era. As our projects get larger, move beyond edge applications, and address mission critical industry processes, Infor is investing in deployment and customer service," said Charles Phillips, CEO of Infor. "The acquisition of Merit will bring a talented and experienced team to help meet growing demand for Infor M3, an enterprise resource platform (ERP) for equipment, fashion, and process industries which has experienced accelerated growth over the last three years."
Based in Norway, Merit is a leading consulting firm specializing in Infor M3 with approximately 250 employees and more than 500 customers in 18 countries. Merit will remain a dedicated business unit within Infor Services, with Erik Outzen, CEO of Merit, continuing to lead the business unit and reporting to Darren Saumur, global head of Infor Services.
"Since we were founded more than 12 years ago, Merit has grown to be one of the largest consulting firms dedicated to Infor products and regarded by our more than 500 customers for delivering unrivaled service," said Erik Outzen, CEO of Merit Globe AS. "Because our business has been dedicated to Infor M3, we have witnessed first-hand the transformation of Infor into the world's first industry cloud company. We are inspired by the cutting-edge design coming out of Infor's in-house creative agency, Hook & Loop, and the groundbreaking application of data science and machine learning from Infor Dynamic Science Labs. We are thrilled to be joining such an innovative team."
The acquisition closed today, and the terms are not being disclosed.
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