Hexagon Safety & Infrastructure has launched Intergraph® Computer-Aided Dispatch (I/CAD) 9.4, the latest version of its suite of industry-leading incident management software. I/CAD 9.4 was unveiled at HxGN LIVE, Hexagon's international conference.
I/CAD 9.4 delivers new and enhanced capabilities that will help public safety agencies deliver even faster response and more efficient use of resources. I/CAD 9.4 offers new functionality to support large event and incident command workflows, increase efficiency for mobile and web applications and enhance call-handling, including text messages. In addition to significant enhancements to existing I/CAD products, version 9.4 also provides a gateway to innovation, supporting a series of new products for dispatch, mobility, reporting and analytics that will launch throughout the coming year.
"The combination of new and enhanced products offers productivity gains in dispatch and field mobility, with streamlined workflows and improved user interaction," said Peter Crosbie, product manager, Hexagon Safety & Infrastructure. "They also provide a host of new capabilities, from incident command workflows and text-to-911, to a new generation of responsive analytical dashboard and reporting capabilities."
New capabilities in I/CAD 9.4 include functionality to support large event and incident command workflows, such as staging areas, critical remarks and event chronology. Usability improvements to web and mobile dispatch applications, including filtered displays and dynamic map content, will boost efficiency. The software also enhances call-handling through a new application for text messages to the public safety answering point (PSAP) and other functionality.
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