CIMdata PLM Industry Summary Online Archive

8 September 2009

Implementation Investments

PTC Extends PLM Leadership with Otis Elevators’ Switch to Windchill

PTC® announced that Otis Elevator Company, the world’s leading manufacturer and maintainer of people-moving products including elevators, escalators and moving walkways, has made a decision to switch to PTC Windchill. Otis is standardizing on Windchill as its global content and process management solution for its PLM initiatives to improve design and manufacturing efficiencies that accelerate time to market of new products.

“Otis needed a PLM system that would give all our product stakeholders the ability to access, work on and share the most updated information on our extensive product lines,” said Tom Saxe, vice president worldwide engineering, Otis Elevator Company. “Windchill provides the flexibility and broad capabilities we need to manage heterogeneous CAD data, improve concurrent engineering worldwide and streamline data delivery to our manufacturing sites in a global development environment.”

For companies like Otis that need to design and manufacture equipment across many global sites, the requirement for an effective PLM architecture that can manage tens of thousands of uniquely-designed parts, thousands of users submitting daily engineering changes, and hundreds of suppliers spanning dozens of manufacturing sites, is essential. PTC’s Windchill enables Otis to create a well-defined and orderly process for how informal and formal changes to product designs are proposed, evaluated, implemented and documented. Windchill delivers a best practice change-process strategy that enables all product development stakeholders to instantly access all necessary data in order to improve product quality, reduce product costs, minimize product inventory, and improve time-to-market by minimizing manufacturing downtime.

“Otis is a recognized industry leader and a strategically important account for PTC. Its selection of Windchill as the backbone of its enterprise PLM system further underscores PTC’s technology leadership position in product development,” said James E. Heppelmann, president and chief operating officer, PTC. “We look forward to working with Otis to support innovation, drive efficiencies throughout their product development processes and ultimately increase their competitive advantage.”

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