CIMdata PLM Industry Summary Online Archive

10 September 2009

Company News

Avatech Solutions Announces New Exclusive Client Service

Avatech Solutions, Inc. announced the introduction of its latest service to its client base—the Avatech Client Portal.

Designed as a destination for Avatech’s client base, the Client Portal will provide 24/7 instant access to information and services of special interest to Avatech clients.

Initially, the Client Portal is only available to those who have Autodesk Subscriptions through Avatech or to our technical support clients. Subscription clients have access to free Avatech productivity software downloads that retail for up to $395 each to non-Subscription customers. Avatech customers could receive thousands of dollars worth of free software that automates tedious manual tasks and reduces design time. Technical support clients will be able to submit support questions and technical problems, as well as view and search all past issues and resolutions.

Plans for expansion of the portal may include not only additional free software downloads, access to a support knowledge base, on-demand learning, product tips, links, special offers and promotions, RSS, communities, and more. Avatech will be actively soliciting user feedback to expand and populate the portal with information and services that its clients want.

“We are constantly pushing ourselves to provide the maximum value to our clients. It’s not enough for us to provide initial services to customers; we strive to partner with clients not only as their businesses grow, but during tough times as well. We’re in it for the long haul and we want our clients to know that,” says George Davis, president and CEO of Avatech. “The Client Portal is just the latest salvo in this continuing effort.”

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