CIMdata PLM Industry Summary Online Archive

15 July 2010

Implementation Investments

Leading Diabetes Management Company, Insulet Corporation, Goes Live with Pilgrim Software’s On-Demand CAPA Management

Pilgrim Software, Inc., a global provider of Enterprise Risk, Compliance and Quality Management (ERCQM) software solutions, announced that Insulet Corporation, a Massachusetts-based medical device company, has gone live with Pilgrim’s On-Demand “SaaS” delivery of its automated management solution for Corrective and Preventive Action (CAPA) management.

Insulet has implemented a quality system solution for Events Management powered by Pilgrim’s CAPA management solution. This key software system is hosted by Pilgrim’s SAS 70-certified on-demand platform. Insulet is using the system across its manufacturing operations to effectively manage manufacturing issues as it continues to experience rapid growth on a global scale.

In addition, Insulet is engaging Pilgrim Software’s Business Intelligence tools, SmartInsight, for generating business user-centric compliance and quality management reports, and Pilgrim’s SmartPulse to keep a ‘pulse point’ on Insulet’s quality and compliance KPIs through performance measurement.

"As demand continues to grow for Insulet’s innovative product, the OmniPod Insulin Management System, our reporting capabilities need to grow with us,” said Ruthann DePietro, Insulet’s Vice President of Quality & Regulatory Affairs. “Visibility into our manufacturing operations is critical. The flexibility and real-time visibility provided by Pilgrim’s Business Intelligence tools enable us to identify potential issues early on and maintain high quality amidst rapid growth.”

“The CAPA solution, in tandem with the robust reporting capabilities Pilgrim provides, ensure and help maintain Insulet’s operational compliance and high-quality products,” said Prashanth Rajendran, Pilgrim’s Chief Operating Officer. “Further, engaging those integrated solutions on-demand provides Insulet with a distinct advantage.”

Compared to traditional software implementation models, Pilgrim On-Demand involves a lower total cost of ownership, reduced overhead, a high degree of scalability, increased accessibility, improved collaborative productivity, easier implementation, and improved security with optimal performance.

With no client software involvement, the 100% browser-based SmartSolve solution allows for information sharing and collaborative productivity for managing the key quality and compliance processes. Furthermore, advanced built-in security features protect customers’ intellectual property.

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