Centric Software® is thrilled to announce the successful go-live of Centric Planning™ at Triumph International, a global leader in intimate apparel. This milestone marks a significant step in Triumph’s journey toward driving faster time-to-market through enhanced retail planning efficiency and data-driven decision-making. Centric Software provides the most innovative enterprise solutions to plan, design, develop, source, buy, make, price, allocate, sell and replenish products such as fashion, luxury, footwear, outdoor, home and related goods like cosmetics & personal care as well as multi-category retail to achieve strategic and operational digital transformation goals.
Triumph International, a fifth-generation family-owned business with operations in 120 countries and an extensive wholesale and retail network, embarked on its planning transformation journey in early 2023. Triumph chose to partner with Centric Software to optimize its merchandise financial planning, as well as assortment strategy and execution processes. Renowned for its Triumph®and sloggi® brands, the company faced challenges with fragmented and siloed data, which slowed planning cycles and decision-making. The implementation of Centric Planning, completed on time, on budget and within scope has streamlined Triumph’s process workflows delivering a ‘single source of truth’ for better collaboration and agility.
“Centric Planning has been instrumental in transforming our approach to merchandise financial planning, assortment planning and assortment strategy,” says Pedro Monteiro, Global Sales Planning Lead at Triumph. “For the first time, our planners and teams across multiple channels and regions have a unified view of the data, enabling faster, more accurate decision-making. The support from Centric and their implementation partner Ki-Value has been outstanding,” added Monteiro. “The expertise and collaborative approach ensured a smooth transition to the new system, addressing the unique complexities of our global operations. This strong foundation has streamlined our ways of working and instilled confidence among our teams, enabling us to explore new possibilities for optimizing our planning cycles.”
User adoption has been overwhelmingly positive, with planners across Triumph’s wholesale, retail and e-commerce channels praising the system’s ease of use and the significant time savings. “Having a single source of truth and standardized operations has been a game-changer,” adds Monteiro. “Our teams now have the right tools to focus on strategic decision-making, rather than manual data consolidation, which has considerably improved overall efficiency and morale.”
The project’s success also stems from the seamless integration with Centric PLM™, providing end-to-end visibility from product design to product execution. This alignment supports Triumph’s goal of reducing its go-to-market time, ensuring the right products reach customers faster and in the right channels.
“We are delighted to partner with Triumph in their digital transformation journey,” says Chris Groves, CEO of Centric Software. “This go-live showcases the power of Centric Planning to simplify complex operations and drive measurable value. We look forward to continuing this successful collaboration.”
