Propel, creator of the first product value management (PVM) platform to transform how businesses create, sell, and service products, announces Propel One first customer cohort. Combining the power of Propel’s unified, intelligent product thread with the security and scalability of Salesforce Agentforce, Propel One’s agentic AI enables users to leverage trusted, relevant product data every time for secure, highly-reliable outcomes. Propel will be on site at Dreamforce 2025 to meet with manufacturing clients across high technology, medical device, industrial, and consumer goods industries and discuss its latest technology including Propel One.
Propel One introduces agentic AI workflows that go beyond simple automation. By combining Propel’s intelligent product thread with Salesforce Agentforce, every AI action is governed by enterprise-grade protections, role-based permissions, and context-aware relationships that eliminate hallucinations and ensure precise, business-relevant outcomes. The platform incorporates trusted product data models including items, bill of materials (BOMs), changes, documents, and metadata, with a robust security layer, and advanced role-based permissions to safeguard sensitive information across every record, document, or field.
“AI is transforming the way product manufacturers operate, and Propel is at the forefront of this evolution, delivering innovative, agentic solutions that support every stage of the product lifecycle. It’s AI that doesn’t just automate, but anticipates and acts,” said Ross Meyercord, CEO of Propel Software. “Propel One was built to streamline workflows and enhance efficiency in product operations. Early use cases are generating excitement as AI flags component replacements from real-time quality and supply chain data, automatically notifying engineers with recommended solutions, triggering change orders, and streamlining approvals across the organization.”
With many customers representing the company’s target industries, sample Propel One early adopters and evaluation partners include Allegro MicroSystems, a global leader in power and sensing solutions for motion control and energy-efficient systems; Breg, Inc, a provider of orthopedic bracing and support solutions; and Guardant Health, a precision oncology company specializing in developing blood-based liquid biopsy cancer tests.
“At Guardant, we are utilizing Propel One to determine how we can empower employees at every role and skill level within our organization to make smarter decisions, faster,” said Matt Pearson, Vice President, Quality System & Risk, Guardant. “With all of our product information available digitally on a single platform we are confident that Propel One is leveraging accurate, data-driven intelligence to optimize responses that will make our business more efficient - a critical success factor for our company.”
Propel One enables users to analyze, monitor, and accelerate processes across the product lifecycle to increase productivity for PLM and QMS-related workflows, including:
- Product Management: boost product intelligence with AI workflows for item summaries, attachment inquiries, and bulk item creation
- Change Management/Corrective Action Preventive Action (CAPA)/ Non-Conformance (NCR): speed decision making with AI-powered summaries, attachment inquiries, and assignments for missing or required information
- Design for Serviceability: analytics connect field cases to product lines for data-driven engineering improvements; deliver answers faster in AI-powered product service documents
- Document Management: agentic AI streamlines document summaries, inquiries, and description generation
- Training Management: boost compliance and affirm due diligence with AI-generated quizzes for shop floor, field techs, or service providers
“The Propel One early adopter program is demonstrating how we can accelerate engineering change order processing,“ said Jeannie Villalobos, Senior Manager, Quality Systems, Breg. “Streamlining change processes while maintaining proper control and oversight will enable our engineers to focus on more strategic, innovative tasks. We are excited to be working hand-in-hand with Propel to uncover efficiency gains across our organization with its new agentic AI solution.”
