AI-based solution for care service documentation
Telekom/T-Systems is presenting a new AI-based solution for care service documentation at DMEA (April 21–23)—Europe's leading event for digital health. In future, nursing staff in hospitals will be able to dictate the necessary information about treatment directly into an iPad at the patient's bedside.
More time for patients
Speech is automatically converted into clear, structured care reports—processed in the sovereign T Cloud Public, entirely in German data centers. "We make documentation as easy as speaking," says Uwe Heckert – COO Health T-Systems. "The burden on nursing staff is reduced. The data remains in Germany." The target group is hospitals that use the Telekom solution, iMedOne.
Speech recognition, AI and specialist care language—seamlessly combined
The nursing staff dictate in their usual nursing jargon. International team members benefit from automatic grammar and terminology corrections. The data is recorded immediately after the service—without any detours through PC workstations. "We support the nursing staff without taking control away from them," emphasizes Heckert. "The AI is there to assist. The nursing staff make the decisions."
Secure processing in the sovereign T Cloud Public
All data is transmitted in encrypted form and processed exclusively in the working memory. It is deleted once the report has been completed. The technical architecture includes data locality in German high-security data centers, a gateway for medical speech recognition, and flexibly scalable computing resources.
Nursing staff can immediately see what the system has understood
During dictation, iMedOne Mobile displays all the recognized data. Corrections are immediately visible—for example, with dosages. The system automatically generates a structured report from the final data. The nursing staff validate the result and save it in the AIS. "Transparency is crucial," says Heckert. "The employees see every step and retain full control."
More quality. Less effort. Greater security.
The solution significantly improves documentation quality. Audit security is increased. The relief is immediately noticeable in everyday life. International specialists can be integrated more easily. Clinics benefit from precise, billing-relevant evidence.
The AI solution lowers process costs and relieves the pressure on fixed reserve budgets. It improves the quality of performance records and reduces risks during audits and quality controls by the medical service. This enables clinics to secure capacities—even when there is a shortage of staff.
