The SolidExperts was presented the SolidWorks Highest Customer Satisfaction Award for North America in 2013.
The reputable award, announced at SolidWorks World in San Diego, California on January 29th 2014, is presented to the Dassault Systèmes SolidWorks Reseller with the highest customer satisfaction score in all of North America. The score is determined by a survey sent to all SolidWorks customers asking for candid feedback regarding their individual reseller. Award criteria included customer assessment in three key areas: understanding of the customer's business needs, quality of the reseller's training delivery, and technical support excellence.
"The SolidExperts team has a commitment and dedication to help customers achieve the highest levels of innovation and commercial success," said Ken Clayton, Vice President of Worldwide Sales at SolidWorks, Dassault Systèmes. "It is through this commitment that The SolidExperts has earned this coveted honor."
"Our success is measured by our clients' satisfaction and success, so this award means a great deal to us," said Michael Pomper, President of The SolidExperts. "We would like to thank all of our clients for their trust in us, and we look forward to continuing to provide outstanding customer service in the years to come."
