13 May 2011
News and Information on Product Lifecycle Management
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Datasheet (PDF, 51KB)
This report is an in-depth analysis of the People’s Republic of China’s (“China”) Product Lifecycle Management (PLM) market that:
Download the PLM Industry Summary Stories (PDF)
CIMdata is now featuring online polls with real time reporting on our web site at http://www.cimdata.com/polls/polls.html. Each week the results of the previous poll will be included in the CIMdata PLM Industry Summary to help you stay on top of trends in the PLM industry.
Take a moment to visit the site and vote on our current poll.
The results for the last opinion poll are:
In CIMdata's most recent poll, the intent was to assess how well PLM solution suppliers are providing user support to their customers, and to determine if there is a difference between the quality of support obtained directly from the solution provider versus that received from a value added reseller (VAR) or channel partner.
The good news is that 50% of those responding believe that user support was either good or excellent from solution providers and resellers alike. For solutions providers, the percentage of those responding excellent compared to good was approximately the same. However, for resellers, those responding excellent was only half of those responding good.
These anecdotal results confirm what CIMdata routinely hears in our work with industrial clients worldwide; PLM solution providers are doing a good job in providing user support with some room for improvement. However, there is an opportunity to improve the capacity and training of PLM resellers and channel partners to excel by providing more than just "good" support which is required in today's hyper competitive technology landscape.
NOTE: The results of these polls are anecdotal, not scientific.
If you have a suggestion for a poll you'd like to see contact us at info@cimdata.com.
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