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Privacy Policy

CIMdata Privacy Shield Policy

Updated May 15, 2017

CIMdata, Inc. (CIMdata) complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union (EU) to the United States (US). CIMdata has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/. CIMdata is also subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (FTC).

Scope and Responsibility

CIMdata has adopted this Privacy Shield Policy (Policy) to establish and maintain an adequate level of Personal Data privacy protection. This Policy applies to the processing of Personal Data that CIMdata obtains from Customers located in the EU.

CIMdata provides various services to its Customers who purchase its products and services. CIMdata collects Personal Data from Customers when they purchase its products and services, register with our website, log-in to their account, complete surveys, request information, or otherwise communicate with us.

The Personal Data that we collect includes: contact name, work or personal email address, work mailing address, work telephone number, title, and company name, as well as payment information (which might include credit card and/or bank account information).

We also may collect Personal Data from persons who contact us through our website to request additional information; in such a situation, we would collect contact information (as discussed above) and any other information that the person chooses to submit through our website.

The information that we collect is used for selling the products and services they buy from us, managing relationships, reporting, invoicing, renewals, other operations related to providing services and products to the customer.

Examples of Personal Information relevant to CIMdata’s business may include:

  • Client or Prospect Information: Name, e-mail address, business address, employer/ company-related information, website registration, subject matter preference information.
  • Event Attendee, Webinar Attendee, and/or Sponsor Information: Name, e-mail address, business address, employer/ company-related information.
  • Sales Information: Name, e-mail address, business address, employer/ company-related information.

CIMdata will release personal information as required in response to lawful requests by public authorities, and to meet national security or law enforcement requirements.

Access to Data

CIMdata acknowledges a Customer’s right to access their personal data to review, correct, update or delete it. Individuals wishing to access their data may do so by contacting CIMdata at This email address is being protected from spambots. You need JavaScript enabled to view it. .

Recourse, Enforcement, and Liability

In compliance with EU-U.S. Privacy Shield Principles, CIMdata commits to resolve complaints about our collection or use of your personal information.  EU individuals with inquiries or complaints regarding our Privacy Shield policy should first contact CIMdata at: 

CIMdata, Inc.
3909 Research Park Drive
Ann Arbor, MI 48108 USA
This email address is being protected from spambots. You need JavaScript enabled to view it.

If a Customer's question or concern cannot be satisfied through this process CIMdata has further committed to refer unresolved privacy complaints under US-EU Privacy Shield to an independent dispute resolution mechanism operated by the European Data Protection Authorities.

If you do not receive timely acknowledgement of your complaint, or if your complaint is not satisfactorily addressed by CIMdata, EU individuals may bring a complaint before the data protection authority for your country. The contact information for the authorities can be found at: http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm

Finally, as a last resort and in limited situations, EU individuals may seek redress from the Privacy Shield Panel, a binding arbitration mechanism.

Accountability for Onward Transfer to Third Parties

In cases of onward transfer to third parties of data of EU individuals received pursuant to the EU-U.S. Privacy Shield, CIMdata is potentially liable.

Except as otherwise provided herein, CIMdata discloses Personal Data only to third parties who reasonably need to know such data only for the scope of the initial transaction and not for other purposes. Such recipients must agree to abide by confidentiality obligations.

CIMdata may provide Personal Data to third parties that act as agents, consultants, and contractors to perform tasks on behalf of and under our instructions. Such third parties must agree to use such Personal Data only for the purposes for which they have been engaged by CIMdata and they must either:

  • comply with the EU-U.S. Privacy Shield principles or another mechanism permitted by the applicable EU data protection law(s) for transfers and processing of Personal Data
  • or agree to provide adequate protections for the Personal Data that are no less protective than those set out in this Policy

Notification and Changes

CIMdata notifies Individual Customers about its adherence to the EU-US Privacy Shield principles through its publicly posted website privacy policy, available at: http://www.CIMdata.com/en/privacy-policy and takes a customer’s approval and adherence to the current policy when they provide their information to us in the transactional process.

This policy may be amended from time-to-time, consistent with EU-U.S. Privacy Shield Principles and applicable data protection and privacy laws and principles. Appropriate notice regarding such changes will be given.

CIMdata Online Privacy Policy

CIMdata, Inc. (CIMdata) is committed to protecting the privacy of its members and of visitors to our website (“users”), and has created the following privacy policy to demonstrate its respect for site users’ personal information. The following privacy policy outlines the information gathering and dissemination practices for this website, www.cimdata.com (Site), and for all sites owned and operated by CIMdata:

CIMdata complies with all laws and regulations in the places where it conducts business.

CIMdata may require users of the Site to provide personally identifiable information. This information may include but is not limited to contact information such as name, e-mail address, and telephone number. All personal information is kept confidential.

CIMdata will not share personally identifiable information to companies outside of CIMdata without prior notice unless it is required to do so by law.

CIMdata will not intentionally disclose personally identifiable information to third parties unless user agrees to share information.

CIMdata will use information provided to let you know about our products, events, and other offerings.

CIMdata’s website may contain links to other websites. CIMdata is not responsible for the privacy practices or the content of such sites.

CIMdata provides its members and users the opportunity to update, correct, or change their personal information by sending an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. .

CIMdata’s policy is to respect our users’ requests not to receive information distributed by CIMdata. To have your name removed from our marketing lists e-mail This email address is being protected from spambots. You need JavaScript enabled to view it. .

CIMdata’s web site is PCI compliant. CIMdata will not retain or store any credit card information.

CIMdata may update this Privacy Policy. Changes to the Privacy Policy will be posted on the Site.


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