Subhash Sakorikar

Subhash Sakorikar, Director and Global Head, Strategy, Growth, and Transformation Auto & Industrial Manufacturing, TCS

Subhash Sakorikar is the Director and Global Head of Strategy, Growth, and Transformation for the Auto and Industrial segment of TATA Consultancy Services. Subhash oversees advisory services and transformation programs in the manufacturing value chain of product design, supply chain management, manufacturing operations, digital marketing, eCommerce, and customer experience management. He also oversees enterprise transformation programs across technologies. Over the last decade he has heavily focused on digital transformation and customer experience transformation.

With over 27 years of experience, he has advised many leading fortune 500 companies and worked in various business leadership positions at various automotive and industrial equipment companies.

Subhash has contributed to various thought leadership journals such as MIT-SMR, published a number of white papers on Digital Customer Experience, Servitization, Service, and Parts management in various international forums.

Subhash is a graduate in Engineering and holds an Exe Post Graduate Diploma in General Management. He serves on the advisory council of The George Washington University’s digital programs.

Neural Manufacturing Approach in Product Development

As manufacturers continue to refine their business operations, enterprises need to focus on building resilient, digital value chains in order to maintain operational efficiency. This resiliency need to address the challenge of concurrent events that have the potential to detrimentally impact operations. The movement from physical to “phygital” (physical and digital) customer engagements is one such shift.

Manufacturing enterprises will need to invest heavily in strengthening ecosystem partnerships in R&D or product innovation ecosystem. By streamlining these ecosystem partnerships, all parties will be able to become more agile and resilient, at scale. Increase in software content to control product performance has revolutionized the way products are tested and monitored. Creation of Digital clones deliver deeper product insights and correlation of physical products. Similarly artificial intelligence (AI), machine learning (ML) has enabled organizations derive behavioral patterns of their products to optimize and respond to customer needs proactively.

So how exactly can these manufacturers achieve these seemingly daunting strategic investments overnight? The answer lies in adopting a “neural” approach to their entire value chain. By building a digital infrastructure through cloud, artificial intelligence (AI), machine learning (ML) and other interactive customer engagement investments, manufacturers will be able to become fully realized neural manufacturing organizations.