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Tuesday, 13 February 2018 00:00
Service Lifecycle Management: Leveraging Iot/IIoT to Deliver New Capabilities and Business Models
Product service and service lifecycle management (SLM) are undergoing significant changes. Companies are leveraging the advent of smart, connected products, the Internet of Things (IoT), and the Industrial Internet of Things (IIoT) to capture and manage more information about the in-service use and status of products and systems. This information is enabling them to provide better service to their customers and create new business models in which service rather than the product is the focus, e.g., "power by the hour" made...
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