Foodation, an Italian company that specializes in designing and developing fast-casual restaurants across Europe, has chosen Oracle Hospitality Simphony Cloud for its restaurants, including the popular Briscola Pizza Society, Polpa Burger Trattoria and Mariù Italian Kebab. With 10 restaurants and plans for international expansion, Foodation needed a technology platform that could support the strategic growth of its business and offer a single view of operations across all of its restaurants. Additionally, the company wanted to increase operational efficiency through centralization, improve functionality and modernize the customer experience.
“Over the next five years, we not only plan to expand our business internationally, but we also want to position our brands as the go-to restaurants across Europe, and Oracle Hospitality Simphony Cloud is helping us to achieve this goal,” said Riccardo Cortese, CEO of Foodation. “Oracle Simphony Cloud provides us with a reliable and trusted foundation for growth and enables us to streamline our operations with one single view of business. Before the implementation, we only had insight into business operations data on a weekly basis, but now, using the simple, easy-to-use Oracle Micros InMotion app, we have a single view of all of our restaurants that we can view as frequently as we like.”
Oracle Simphony Cloud provides Foodation with one centralized system to manage operations across all six brands, allowing centralized reporting and auditing for the management team, together with drill-down capabilities to real-time order-specific information. This minute-by-minute detail enables maximized revenue and profitability. In addition, Oracle Simphony Cloud integrates all digital channels, such as mobile payment, mobile ordering and mobile applications, for one centralized view of the customer, helping to accelerate speed of service and enhance the overall customer experience.
“In today’s competitive market, restaurants are challenged to operate not only faster, but smarter, in order to meet customer’s rising expectations,” said Chris Adams, vice president strategy, Oracle Food and Beverage. “Oracle Simphony Cloud enables business operations to flow more cohesively, efficiently and profitably while greatly enhancing the overall customer experience.”
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