Bell and Howell has announced the company’s groundbreaking BH Analytics 360 services. The new Insights-as-a-Service solution allows businesses to capture and transform valuable data into actionable insights to help reduce equipment downtime, increase operational performance and drive analytic-based, business decision-making.
Utilizing the PTC ThingWorx® Industrial Internet of Things (IIoT) platform, Bell and Howell gathers real-time data from IoT-enabled assets and converts these analytics into valuable insights on performance, availability, associate productivity and factors that impact the customer experience. Customers can access these insights through the BH Analytics 360 cloud-based portal, which provides customizable dashboards and reports as well as drill down capabilities to view analytics by timeframe, location, asset, region and more. The BH Analytics 360 platform can also be used with Bell and Howell’s Data Consulting Services to provide business intelligence and custom reports based on any customer’s specific data needs.
“We are applying our proven expertise in mechatronics, robotics and data science methodologies to not only provide robust IoT-enabled data services, but also modify and augment the platform’s capabilities to meet any unique need that a customer may have,” said Dr. Haroon Abbu, Vice President of Data Analytics for Bell and Howell. “In fact, the world’s largest retailer is currently leveraging these services to gain insights on key metrics related to click-and-collect pickup towers.”
With BH Analytics 360, organizations from a wide range of industries can achieve the following:
- Reduce equipment downtime. Remotely monitor and diagnose equipment and utilize data and predictive analytics to determine when a machine will require service to prevent failure.
- Improve employee efficiency. Visualize employee performance, forecast needs through historical data and ensure optimal productivity by identifying problem areas in operations.
- Enhance the customer experience. Boost customer satisfaction and loyalty by improving personalization and data-driven cross-promotions.
- Drive better decision-making. Explore the effectiveness and ROI of new technologies and methodologies before making significant investments.
To learn more about BH Analytics 360, visit bellhowell.net, call 1-800-961-7282 or follow the company on Linkedin and Twitter.
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