Dialogic announced today that Dialogic® BUZZ™ was the recipient of the Best Unified Communications Innovation Award at the Capacity Europe 2018 Global Carrier Awards ceremony held in London on October 24, 2018 and hosted by Capacity Media.
Dialogic BUZZ combines Dialogic’s real-time communications leadership, application development know-how, and AI/IoT proficiency into a single platform. This cloud-scale, carrier-class business communications solution offers an API-driven, extensible architecture that can quickly integrate features like video conferencing, unified communications, and PBX functionality with AI and IoT technologies. The result is a tailored user experience that is enhanced by interworking with IoT devices and extended by using AI to incorporate advanced features such as chat bots, call transcription, intent analysis, workflow automation, and fraud detection.
“We are thrilled that Capacity Media has acknowledged our efforts to bring an innovative UC solution to the market,” said Bill Crank, President & CEO of Dialogic. “Dialogic’s strong foundation in virtualized technologies, including media processing, applications, and network infrastructure, combined with our AI and IoT expertise, puts us in a unique position to put a new spin on Unified Communications.”
“The flexibility of the Dialogic BUZZ platform, including both on-premises and cloud deployment models, as well as an extra tenancy layer, allows different types of service providers to target different enterprise spaces including SMBs, the segment with the highest number of UC seats,” added Miguel Lopes, Vice President PLM Applications Products at Dialogic. The ability to easily customize the platform to meet both customer and market needs gives our customers an advantage over their competition.”
Visit the Dialogic website for more information on Dialogic BUZZ. To see a live demo of Dialogic BUZZ, visit us at the Cavell Cloud Comms Summit 2018 Roadshow in Paris and Madrid on November 6 and 8. For more information or to book a meeting, visit: https://web.dialogic.com/cavell-paris-madrid-meeting-request-2018.
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