Industry Summary Articles

Tata Consultancy Services announced that it has expanded its partnership with Cardinal Health, a global, integrated healthcare solutions company, to transform its IT operating model toward a product-centric IT organization.

The new operating model will embrace TCS’ Enterprise Agile vision and Machine-First™ Delivery Model (MFDM™), and help Cardinal Health drive business agility, and continuous innovation and transformation to stay ahead of its competitors and disruptors.

MFDM uses automation and artificial intelligence (AI) technologies to reduce operating risk, boost velocity and increase productivity to deliver business value. At the core of this framework is TCS’ cognitive automation software, ignio™, which blends AI, machine learning, and advanced software engineering to make enterprise IT resilient and self-healing. It uses its context awareness to pre-empt problems and autonomously resolve a lot of the incidents that do occur.

Greg Boggs, Senior Vice President, Cardinal Health, said, “TCS has a strong track record of delivery with Cardinal Health. We look forward to elevating our partnership and accelerating the transformation of our IT operating model to enable growth. TCS’ approach toward driving Enterprise Agility and its ability to leverage key digital technologies such as ignio and their MFDM framework positions it as a preferred transformational partner. TCS’ investments align well with our strategic digital transformation roadmap.”

“Cardinal Health and TCS have a great partnership built on performance and trust over the last nine years,” said Nitin Kumar, Global Head, Healthcare, TCS. “Our strong contextual knowledge of Cardinal Health’s business allows us to collaborate and deliver this accelerated transformation. We are very excited to embark upon this journey of innovation and transformation with Cardinal Health based on our Business 4.0TM thought leadership framework.”

To view the original press release, please click here.

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