Maplesoft announced that they will be starting direct operations in Japan as of April 1, 2020. Maplesoft Japan will provide sales and technical support for Maple, the technical computing and calculation management software, and MapleSim, the advanced system-level modeling and simulation tool, as well as related products.
"With expert staff dedicated exclusively to supporting Maple and MapleSim customers, our new office will offer increased services and support to our Japanese customers in both the commercial and academic markets," says Takashi Iwagaya, Vice President, Technical Strategy, Maplesoft.
Maplesoft's parent company and current reseller in Japan, Cybernet Systems, will continue to be the first point of contact for Japanese customers for some Maplesoft products and offerings. These include MapleMBSE, which supports a model based systems engineering approach to requirements management, the Maple Design of Experiments Toolbox, and the MapleCLASS package for universities.
During the transition period, Cybernet Systems will continue to be the point of contact for all sales and support questions. After April 1, the two companies will continue to collaborate closely, resulting in improved products, access to Cybernet Engineering Consulting Services, and enhanced services that will be accessible to all users of Maplesoft products in Japan.
"We are excited to be offering Maplesoft solutions directly to our many Maple and MapleSim customers in Japan while continuing to work closely with Cybernet Systems," said Dr. Laurent Bernardin, President and CEO, Maplesoft. "We look forward to strengthening our current relationships with customers in Japan, and supporting them as they use our tools to develop innovative engineering solutions for their customers and enhance STEM education for their students."
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