“At a time when business is far from usual, companies are leaning on our digital workspace solutions to enable their employees to work remotely, maintain productivity, increase connectivity, and provide more secure access to applications regardless of the endpoint,” said Shankar Iyer, senior vice president and general manager, End-User Computing, VMware. “And, we’re constantly evolving our solutions to improve all aspects of an employee’s digital experience – from recruitment to retirement – to help companies win and keep the best talent.”
VMware Workspace ONE Customers Share Their Stories
Organizations globally leverage Workspace ONE, an intelligence-driven digital workspace platform, to maximize employee engagement and productivity by empowering employees with a personalized experience and Day One access to any app on any device. Today, several customers shared how Workspace ONE is helping their HR and IT teams transform employee and end user experience.
Brisbane Catholic Education (BCE) oversees 147 schools, 11,000 staff and more than 72,000 students across all education levels. “Our IT teams were spending huge amounts of time manually deploying and provisioning devices to new students at the start of every school term. There were weeks where we did nothing else but manually deploy thousands of devices across our sites. And, this level of digital complexity carried over in the classroom. Teachers would spend more than ten minutes of each lesson logging students in and dealing with application or drive issues, often disrupting classes. We needed to find a better way,” explained Paul Saltmarsh, senior IT officer, BCE. “VMware Workspace ONE allows our teams to more securely set up and assign devices to new IDs within hours instead of weeks, irrespective of the OS or device model – a huge leap in efficiency and cost-effectiveness. And, perhaps even more importantly, the Workspace ONE Intelligent Hub app provides educators and students with a frictionless digital environment where they can explore and build digital skills. Workspace ONE has enabled us to raise our students’ quality and relevance of education.”
BN Vital is the pension fund operator of Banco National, Costa Rica’s leading national bank. “Previous interruptions in daily work due to natural disasters, labor strikes, and other events that affected the country’s infrastructure and transportation led us to look for a technology solution that would enable our employees to work from anywhere there is an internet connection,” explained Juan Carlos Siles, information technology manager, BN Vital, Costa Rica. “With VMware Workspace ONE, BN Vital employees today have secure access to critical business apps and company resources from any device. In addition to being able to provide increased workstyle flexibility to employees, we have been able to cut costs associated with managing a physical office location as well as maintain business continuity through nearly every imaginable scenario.”
Based in Leesburg, Virginia, Cofense is a leading provider of intelligent phishing defense solutions worldwide. “Cofense's technology infrastructure was purpose-built to be 100 percent in the cloud, and we needed an endpoint identity management solution that was in the cloud and capable of managing new profiles and policies for Windows 10 and Mac OS. VMware Workspace ONE excelled in this regard and seamlessly integrated with our Azure Active Directory Services,” explains Mark Zigadlo, vice president of technology operations and security services, Cofense. “The platform's strong integration ties help us continuously improve and accelerate our employee onboarding and offboarding experiences. After nearly doubling our workforce in a year by onboarding approximately 250 staff, Workspace ONE was able to save our IT team approximately 625 hours in configuration time alone.”
Nebraska Medicine operates a healthcare network that covers metro Omaha and extends across the region, providing access to more than 1,000 doctors and nearly 40 specialty and primary care health centers. Its research and education partner, the University of Nebraska Medical Center (UNMC), is comprised of six colleges, two institutes and a graduate studies program, serving nearly 4,000 students in more than two dozen programs. “Over the past year, we successfully rolled out VMware Workspace ONE to clinicians, staff, professors and students across our Nebraska Medical Center and UNMC campuses so they can seamlessly access critical applications from any device,” explained Brian Lancaster, vice president of information technology, Nebraska Medicine. “In the wake of COVID-19, professors and students are using Workspace ONE to access apps to run all classes, including labs, in a virtual environment. And, for Nebraska Medical Center, all employees who do not need to go into the hospital are being asked to work from home, accessing required apps and resources from Workspace ONE. The investment we made in our digital workspace strategy is certainly helping us maintain continuity and deliver better care in these extraordinary times.”
Preferred Mutual provides property and casualty insurance coverage to more than 232,000 individual and business customers through a network of more than 500 independent agents throughout New York, New Jersey, Massachusetts and New Hampshire. “Many of our 300+ employees work remotely and as a financial services company, we must adhere to several security and privacy requirements when it comes to managing apps and endpoints,” explained Ben Moore, lead systems engineer, Preferred Mutual. “We utilize VMware Workspace ONE to enable our bring your own device (BYOD) program and VMware Horizon to allow employees to access their desktops regardless of where they are or what type of connection they have. In addition to providing our employees with work style flexibility, VMware’s digital workspace technology enables a zero-trust security approach that helps us better protect data on employee devices.”
Tyler Independent School District (ISD) prepares nearly 18,000 K-12 students across east Texas for the future of work by incorporating technology into the learning experience. “Students use the newest digital tools inside and outside the classroom, thanks to the ISD’s virtual desktop infrastructure (VDI) powered by VMware Horizon. This mobile technology enhances education and prepares students for real-world careers,” explained Joseph Jacks, chief technology officer, Tyler ISD. “And, with VMware Workspace ONE, we can deploy updates to any device being utilized in a classroom setting – be it an iPad, MacBook, Chromebook or a PC – across the district in a matter of minutes. VMware provides us with the flexibility, security, mobility and device-agnostic approach we require to provide students, educators and employees alike with a modern digital experience.”
