Thélios, the eyewear expert of the world’s leading luxury group LVMH (Moët Hennessy – Louis Vuitton SE), has successfully gone live with Centric Software’s Product Lifecycle Management (PLM) solution. Centric Software provides the most innovative enterprise solutions for fashion, retail, footwear, outdoor, luxury and consumer goods companies to achieve strategic and operational digital transformation goals.
Thélios was founded in 2017 when LVMH entered the eyewear industry by joining forces with sector expert Marcolin. Thélios covers every stage of the eyewear production cycle — designing, manufacturing and distributing sunglasses and optical frames for a number of high-profile LVMH Maisons including Celine, Loewe and Kenzo.
Davide Priore, IT Director at Thélios, explains, “LVMH’s prestigious luxury Maisons are known for their outstanding level of quality and our goal was to ensure those same standards for eyewear. Thélios was created to bring eyewear production in-house, rather than outsourcing, for complete control over the final product.”
At the very beginning, all the product information was stored in Excel spreadsheets; a time-consuming and not very efficient way of working. Today, Thélios handles 14 collections across seven brands a year. Thélios chose to start their PLM journey with Centric Software in March 2018 to centralize product information so different teams could refer to one source of truth for creating, managing and developing collections.
“One of our biggest challenges is the sheer volume of information we have for each product, from the very beginning to the end of the product lifecycle. We faced a decision of either attempting to customize our ERP or finding an existing solution to streamline our end-to-end workflow, we found Centric Fashion PLM — which is, without a doubt the best tool on the market in terms of usability and flexibility.”
“An integration between our ERP and Centric PLM enables us to centralize all data and access it easily — our teams no longer have to manually extract information, which is a huge plus. Customizing the ERP alone would not have allowed us to centralize data from ideation to product launch, as we have successfully achieved with Centric.”
Davide Priore states that one of the key benefits is the harmonization of calendars and timelines for all departments, from supply chain and product to technical teams as well as production and quality control.
“The biggest advantage is that, as the master of all data and information, Centric Fashion PLM is incredibly easy to use. It’s great to have one unique platform with a simple, easy to use interface and communication that’s accessible for anyone, working anywhere, and at any time.”
Davide Priore was also impressed by the rapid implementation facilitated by Centric’s Agile Deployment℠ methodology. He comments that, “the on-boarding was very simple, and we were even able to conduct training sessions remotely, which was especially crucial during the recent lockdown.”
“From one day to the next, we had to put quick win activities in place to enable our staff to continue working from home when confinement measures were imposed. Thankfully, Centric PLM was easily accessible even to those without any technical knowledge.”
“Our work with Centric is more than just a relationship between a vendor and customer, it’s a true partnership and all ideas are up for discussion. I’m really happy about this.”
Chris Groves, President and CEO of Centric Software says, “We are thrilled that the implementation of Centric PLM was so successful especially in the midst of the pandemic. We are look forward to continuing our partnership with Thélios as they continue to innovate and grow.
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