HCL Technologies (HCL), a leading global technology company, announced the availability of DRYiCE™ iAutomate (iAutomate), an AI-powered runbook automation product, on Google Cloud Marketplace. This enables customers to easily access iAutomate to simplify and automate the enterprise IT operations lifecycle
The iAutomate partnership with support for Google Cloud will help customers with self-service driven identification of automation use-cases and automation of redundant tasks so that employees can focus on high-value activities. It will also ensure compliance by avoiding critical outages and reducing operational risks. The product also offers more than 1,500 reusable and configurable runbooks available out-of-the-box.
“One of the key pivots of HCL’s ecosystem strategy is our Independent Software Vendor (ISV) approach aimed at delivering superior customer experiences by enabling product collaboration”, said Kalyan Kumar, Chief Technology Officer and Head, Ecosystems, HCL Technologies. “The launch of iAutomate on Google Cloud Marketplace is yet another innovative and differentiated collaboration that bolsters our #HCLCloudSmart offerings, which are built around intelligent automation, analytics and data value unlocking.”
iAutomate enables translation of operational knowledge into automated processes using natural language processing algorithms and knowledge analysis in tandem with an orchestration engine. The product constantly learns by reading through different variables available in the IT service management system and updates itself to solve a particular incident. It enables robust end-to-end incident remediation and task automation in a complex IT infrastructure landscape.
“We are excited that DRYiCE products are now available on the Google Cloud Marketplace beginning with iAutomate” said Amit Gupta, Executive Vice President and Global Head, DRYiCE Software, HCL Technologies. “This partnership will enable customers to leverage a superior customer experience in transforming and simplifying IT and business operations by leveraging AI and cloud.”
“We’re delighted that HCL continues to grow its portfolio of software products available on Google Cloud,” said Pallab Deb, Director, Partner Solutions, Google Cloud. “Bringing DRYiCE software to Google Cloud Marketplace will make it very easy for customers to deploy AI and automation capabilities on Google Cloud’s scalable and sustainable infrastructure, ultimately helping enterprises reduce complexity in their IT environments.”
