Tata Consultancy Services (TCS) has been recognized as a Leader, in the Everest Group PEAK Matrix® for Advanced Analytics and Insights (AA&I) Services.
According to the report, TCS has one of the strongest product strategies among its peers, and has worked extensively in creating a wide portfolio of offerings across horizontals and verticals. The report also highlights TCS’ strong execution capabilities across the AA&I value chain; it takes an agile, cloud-based, AI, and automation-infused delivery approach through its set of solutions to contextualize solutions and engagement models to client’s analytics maturity, industry-specific requirements, and investment appetite.
Key strengths cited in the report include its ability to bring relevant insights to the discussion table and customize its analytics frameworks to address different industry requirements.
“TCS is working with leading companies to navigate the next normal using a new generation of advanced analytics-based solutions. We are empowering our clients to develop new products and services and turn their ecosystem-wide data into value to provide superior customer experiences,” said Dinanath Kholkar, Global Head, Analytics and Insights, TCS. “Our leadership position in the report is a recognition of our strategy, deep industry knowledge, good delivery capabilities and customer-centricity.”
TCS helps customers build holistic strategies encompassing people, process, technology, and data to mature their data and analytics portfolio. TCS Datom™ is an advisory framework to develop the right data, analytics and AI strategy aligned to the customer’s business goals. TCS Daezmo™ is a data and analytics estate modernization solution framework to modernize the data and analytics estate across decision operations covering EngineeringOps, DataOps and AIOps.
TCS launched a comprehensive portfolio of business service offerings in a Service-as-a-Product model based on the TCS Decision Fabric™ framework, to help customers solve specific business problems and deliver superior customer experience. These include:
- TCS Workforce Analytics: An AI-based unified system of engagement, insights and foresight for employees, managers and CXOs, designed to enhance productivity and workforce experience.
- TCS Risk, Regulatory and Compliance solutions: Provide a contextual end-to-end solution framework to navigate reputational, financial, and operational risks by leveraging ecosystem data and cutting-edge analytics.
- TCS’ PredictCX: Part of TCS’ digital customer analytics solution that comes with in-built product and service customizations to improve customer experience, enhance loyalty, and reduce churn rate.
TCS also offers industry-specific AI-driven offerings such as TCS Algo Retail™, TwinX™ - a digital twin simulator, Advanced Drug Delivery (ADD) platform, and Neural Manufacturing solutions to drive business transformation for customers across different industries.
“TCS emerged as a Leader in Everest Group’s Advanced Analytics and Insights Services PEAK Matrix® Assessment 2022 due to its agile delivery approach to contextualize its advanced analytics solutions and engagement models to align to the client’s analytics maturity, business-specific requirements, and investment appetite,” said Vishal Gupta, Vice President, Everest Group. “It has also actively invested in strengthening its product portfolio and AA&I offerings across various industries and functions over the years.”
“Our robust strategy, capabilities, wide range of services, investments in innovation and intellectual property, and unique consulting-led approach make us the preferred partner to customers in the new Business 4.0™ world,” said Dinanath Kholkar.
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