Tata Consultancy Services (TCS) was chosen by CEMEX, a global building materials company, to accelerate its digital transformation and improve employee experience for its more than 40,000 people worldwide.
CEMEX selected TCS to help drive its global ‘Working Smarter’ initiative that aims to adapt to evolving market needs, enhance operational resilience, and improve business agility. TCS will work closely with the Monterrey, Mexico-based company for the next seven years to achieve this vision with a digitally enabled smart workplace.
At the heart of the transformation is TCS Cognix™, an AI driven human-machine collaboration suite that will integrate systems to accelerate the digital journey and help transform workforce experience. The first phase of this program will focus on streamlining, standardizing, and digitizing HR processes worldwide by the end of 2022, with a goal to create a 360-degree view of the employee experience. Projects include an omnichannel digital platform; personalized and consistent employed experience; implementation of a flexible and scalable HR model; and a standard global process for all CEMEX businesses.
The initiative will enable CEMEX to reduce time to market, improve processing times, improve productivity, enhance the experience of its global stakeholders, and improve the employee net promoter score. Further it is expected to reduce recruitment turnaround time and increase satisfaction among job candidates, empower employees, and drive a culture of diversity and inclusion.
“At CEMEX, we are committed to enrich the Workforce Experience (WEx) for all our associates worldwide. We found the best partner for this multi-year journey in TCS for their global consultative transformation and innovation capabilities,” said Alberto de Armas, Vice President of Organization and Human Resources, CEMEX.
“We are delighted to partner with CEMEX in this long-term relationship. By leveraging TCS Cognix, we will harness the combinatorial power of automation, AI, and analytics to enhance employee engagement and make their HR operations resilient, adaptive, and innovative. We believe this will give CEMEX a competitive edge in attracting and retaining talent and help them achieve their purpose-led transformation goals,” said Marcelo Wurmann, CEO, TCS Latin America.
