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Industry Summary Articles

Friday, May 06, 2022

Colombian Pet Food Specialist Italcol Selects Infor CloudSuite WMS to Improve Inventory Efficiency and Customer Satisfaction

Infor, the industry cloud company, announced that Italcol, Colombian pet food manufacturer, has selected Infor CloudSuite™ WMS as its software to improve inventory control. The warehouse management system also will help increase service quality, enhance resources, process information in real time for better decision making, and improve productivity indicators. The sale and implementation are being conducted by Cerca Technology, Infor’s channel partner specializing in improving supply chain processes.

“Cerca Technology was selected due to its experience and knowledge of logistic processes, fundamental to fulfill Italcol’s goals in its distribution centers with Infor WMS,” states Ricardo Alberto Corredor, Italcol IT corporate manager.

Italcol’s aim is to lead the pet food market in the region—by achieving three main goals with the Infor WMS project:

  • Inventory accuracy, improving precision related to product reference and location, and obtaining exact product tracking,
  • Improve staff productivity, following good practices to reduce operational costs, with fewer errors, and maximize space in the warehouse enabling operational growth in e-commerce activities,
  • Increase customer satisfaction, with faster delivery times, increasing accuracy, offering more visibility in real time for customers, including kitting and product life cycle management.

“Italcol is looking to reach more maturity of its logistic operations with a world-class tool such as Infor WMS that optimizes processes, so it can face current challenges and support future business growth. For Cerca Technology, it is an honor to lead them in this transformation,” states Paola Quiroga, Cerca Technology sales manager.

The Infor WMS implementation project will begin with the distribution center in Palmira, Valle del Cauca, Colombia, and will continue later at more of Italcol’s DCs.

“Italcol demonstrates how specialist industrial and distribution companies in Latin America can leverage digital solutions to drive innovation, raise productivity, enable growth and exceed customers’ expectations,” said Adriana Gutierrez, Infor Latam channel director. “With Infor WMS, Italcol is positioned to optimize its performance, supply chains and workforce.”

To view the original press release, please click here.

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