Centric Software® is delighted to announce the release of a success story about its customer, Ernsting’s family.
Ernsting’s family was founded in 1967 by Kurt Ernsting in Coesfeld-Lette, Germany where the headquarters still are. It grew to become one of the largest cross-channel providers in the German textile retail sector. Ernsting’s family offers clothing, lingerie, accessories and home & lifestyle products for the whole family. They sport seven brands at affordable prices across 1,900+ stores across Germany and Austria and an online site.
After a successful Centric PLM™ implementation in 2017, Ernsting’s family decided to take their partnership with Centric Software one step further. Ernsting’s family enlisted Centric Application Management Services (CAMS), a structured approach personalized to the unique requirements of each company.
“We feel very strongly supported by the Centric CAMS support team. Any time we have an issue, we can get an answer immediately,” says Jyrina Volmer, IT Coordinator for Product Development and Software Engineering Manager at Ernsting’s family. “We have the support when we need it. It is the greatest benefit, I think!”
CAMS brings in consultancy and Centric PLM-configuration expertise as well as industry best-practices to the business, specific ways of working or other special needs, especially as the company (and processes or partners) evolves over time.
Since their PLM implementation and recent CAMS experience, Ernsting’s has optimized processes, received industry best-practices support, been freed up to focus on product and business development, and seamlessly connected PLM to other programs and platforms.
