Infosys, a global leader in next-generation digital services and consulting, announced its collaboration with CIRCOR International, one of the world’s leading providers of mission critical flow control products and services for the Industrial and Aerospace & Defense markets, to transform its IT infrastructure, service desk, and user support applications. As part of this strategic engagement, Infosys will work on transforming CIRCOR’s IT landscape and modernize its IT infrastructure.
CIRCOR selected Infosys for its strong system integration and automation capabilities, extensive partner network, and ability to effectively address client requirements. Through this collaboration, Infosys will transform IT services for CIRCOR’s business users by deploying SLA-based managed IT services, improve processes, bring in agility into operations and will also modernize the local data centers and cloud landscapes.
Infosys will additionally provide integrated services and use ServiceNow as an IT service management platform (ITSM) to support CIRCOR’s infrastructure, applications, and operations. Further, Infosys will modernize CIRCOR’s cybersecurity landscape, leveraging its Cyber Next platform and helping CIRCOR improve its cybersecurity capability maturity model (CMMC) compliance. The engagement aims to ensure significant cost savings through the duration of the program and enable year-on-year productivity improvements.
Speaking about the collaboration, Pete Sattler, Chief Information Officer, CIRCOR, said, “The goal of our alliance with Infosys is to offer all our customers – both internal and external – faster and more reliable service, enhance our cybersecurity, and provide 24x7 monitoring for our global IT environment.”
Jasmeet Singh, Executive Vice President and Global Head of Manufacturing, Infosys, said, “We are delighted to collaborate with CIRCOR to fulfill its strategic business goals and accelerate its IT infrastructure transformation journey. With an in-depth understanding of CIRCOR’s business priorities and challenges, Infosys will help improve IT service delivery and productivity through analytics, automation, and process maturity.”
