Centric Software® is delighted to announce the release of a success story about its customer, Ciudadela.
Ciudadela was founded in 1949 and is part of TN&Playtex Group, the largest textile group in Argentina. The company designs, develops, manufactures and sells socks, underwear and apparel lines. Vertically integrated from the cotton in the fields to the finished product, the family-owned company has an impressive 90% repeat customer rate.
Product development by spreadsheets and emails were hampering the company’s potential growth. Managing costing via multiple spreadsheets in multiple locations was taking up too much time and too many resources, not to mention the lack of centralized data. Business processes were disconnected; there was lack of visibility throughout production. Further, the company had set an ambitious goal of doubling products and revenue year over year.
Lucas Karagozian, Director of Strategy at Ciudadela describes the rapid growth. “We started to diversify, therefore our product structure became quite complex.” The company now has DTC, B2B and co-manufacturing channels. “So, because of all this complexity and the growing number of products, we went from ‘one person and everything in one spreadsheet’ to ‘many people with many spreadsheets’ coordinated through many emails and WhatsApp messages. That started to become a very big barrier to our development potential.”
Ciudadela sought a PLM solution to digitalize their processes, ultimately choosing Centric PLM®. Says Karagozian, “Operating online and facilitating collaboration is a great benefit of Centric PLM.” Other benefits are having the data be more accessible and accurate, the ability to map and update costs resulting in an understanding of what to produce, and to have sourcing information update automatically.
