A pizza and flatbread company saves time and effort with PLM for seamless project management, quality assurance, regulatory and more
Centric Software® is delighted to announce the release of a success story about its customer, Great Kitchens.
Based in Romeoville, IL just southwest of Chicago, Great Kitchens is a pizza and flatbread company with flexible manufacturing lines to create a wide range of pizzas and flatbreads for their private-label customers. They serve major names in all North American channels: grocery, convenience stores, warehouse clubs, QSR, foodservice.
Director of Commercialization at Great Kitchens, Barb Parks, describes how she had to manage projects prior to implementing Centric PLM®: “I would go through the paper list and have to chase people down in the hallway or send them an email and then have to follow up on the email.”
During Great Kitchens’ search for an ERP, it brought to light a gap in how R&D and their product lifecycle was managed. IT Director Steve Staniszewski says, “We have so many different ingredients, our existing workflow is somewhat chopped up and data is stored so it’s chopped off. Our overall goal is to have that centralized workflow, to communicate, to know where things are in our process.”
Selection of the PLM provider came down to Centric’s easy-to-use out of the box functionality that gave Great Kitchens everything they were looking for. Parks marvels at the ease with which she is able to manage projects after Centric PLM. Using regulatory as an example, Parks says, “You can track tasks and see how long it takes to complete each one. It eliminates having to go back and search through emails for the needed information; everything is in one central location.” And manually following up is a thing of the past. “Now, I hit a button, and it sends out the tasks to everybody. It’s faster, it’s convenient.”
Read the full story to find out what sealed the deal for Great Kitchens to choose Centric Software, how easy it is to make changes to templates (spoiler: no custom coding necessary!) and an amusing anecdote about the help desk…
