CoreLogic®, a leading global property information, analytics and data-enabled solutions provider, is pleased to announce that UK insurer Admiral has expanded its collaboration with CoreLogic in digital claims management.
As part of the new agreement, Admiral’s Household Claims division has implemented CoreLogic’s suite of claims management solutions that enhances data services into their claims operations and Household supply chain.
By fully utilising CoreLogic’s claims management technology, Admiral will gain advanced visibility and insights into their claims processes, helping with more informed decision-making about cost control and indemnity spend.
Furthermore, Admiral will benefit from improved visibility of supplier activity by bringing all claims participants onto a single platform to collaborate and communicate with each other. By having enhanced visibility, Admiral will be able to reduce claims lifecycles and minimise the number of “hand-offs” between suppliers, leading to a more efficient claims process.
In addition to the above benefits, Admiral’s policyholders will continue to be front and centre in the claims process, using CoreLogic’s award-winning LINKTM portal. This software module will increase customer engagement by empowering customers to have more control and visibility over their claims journey.
Mark Barrett, Vice President UK Go To Market, Insurance Solutions at CoreLogic, said:
“We are delighted to continue supporting Admiral’s claims digitalisation strategies and expanding our services and products for them. Their trust in our ability to deliver innovative technology solutions that meet the evolving needs of the insurance industry is a testament to our commitment to providing exceptional service. We look forward to continuing to collaborate with Admiral to create a seamless and efficient claims management process for their customers.”
Rob Davies, Head of Complex at Admiral, commented:
“We are pleased to expand our collaboration with CoreLogic in claims management, as we strive to continue to provide excellent service and support to our customers and supply chain partners. CoreLogic’s team has extensive practical experience in claims, and their understanding of the challenges involved in managing complex claims operations in a fast-changing industry sector is of utmost importance to us.
We believe that our collaboration with CoreLogic will enable us to continuously improve the claims journey for our customers. Together, we are committed to creating a more seamless, effortless, and positive claims experience by leveraging the latest technology solutions and expertise in the industry. We are confident that our collaboration will result in enhanced efficiency, cost control, and customer satisfaction.”
