Centric Software®, developer of an innovative product concept to launch platform and the Product Lifecycle Management (PLM) market-leader, proudly announces the expansion of its partnership with leading lingerie brand, Triumph Group (“Triumph”). Centric Software provides enterprise solutions to plan, design, develop, source, price and sell products such as fashion, footwear, luxury, outdoor, consumer electronics, cosmetics and food & beverage to achieve strategic and operational digital transformation goals.
One of the world’s leading intimate apparel companies, Triumph Group was founded in 1886 in Heubach, Germany and is 5th generation family owned. Triumph has been crafting lingerie and helping women look and feel their best for over 135 years. Triumph is truly an international company serving 20,000 wholesale customers and selling its products in more than 2,300 points of sale as well as via several e-commerce sites.
In 2022, Triumph made the strategic decision to replace its legacy Merchandise Planning solution to be more aligned with the sophistication and nuances of the scale of the company.
“We identified very specific and strategic marketing and business demands as well as wanting to increase transparency across the board,” explains Pedro Monteiro, Global Sales Planning Lead at Triumph. “We need a more robust solution, specifically covering the merchandise planning process. And it made sense for us to enter this new phase harnessing AI and machine learning technologies for forecasting.”
Monteiro and his team were familiar with Centric Software, as Triumph has been using Centric’s flagship Product Lifecycle Management (PLM) solution since 2015. One of their criteria was to find a tool that could easily integrate with Centric PLM™ but ultimately Triumph selected Centric Planning™ for its innovative technology and user feedback.
“Centric’s expertise and the product capabilities were evident during the demo process,” says Monteiro. “We saw a superior planning technology solution and Centric customer referrals shared positive feedback including rapid deployment, high user adoption and quick, tangible business results. We also liked that Centric Planning was built for the omni-channel age.”
“It’s a tree of complexity we need to gather in one platform where information is transparent and we can leverage automation for planning tasks,” explains Monteiro. “With Centric Planning we expect to be far more agile in two key areas — forecast accuracy and time to market by speeding all aspects of the planning process and rapidly responding to market changes.”
“Our trick has been involving a core team representing all user groups since the beginning of the vendor selection process,” shares Monteiro. “We all have a clear strategic vision of what we want and expect in the future, and top-level management is heavily involved.”
“I’m expecting life to be easier,” says Monteiro. “My team and I are excited to be bringing new opportunities to the business and ushering in a transformational change.”
“We are thrilled that Triumph has deepened their partnership with us by selecting Centric Planning for their digital transformation goals,” says Chris Groves, CEO of Centric Software. “We look forward to their continued success and growth through this exciting phase.”
