Qualtrics, the leader and creator of the experience management category, revealed additional keynote speakers and the full agenda for X4: The Experience Management Summit, taking place May 1-3 in Salt Lake City.
The annual event, which brings together leaders and experts from top brands around the world, will feature a keynote conversation with former First Lady Michelle Obama, OpenAI CTO Mira Murati, American Express CEO Steve Squeri, Delta CEO Ed Bastian and Hilton President and CEO Chris Nassetta will also share insights from the main stage.
NBA Hall-of-Famer, investor and philanthropist Dwyane Wade will discuss developing a championship mindset. Eight-time World Cup Champion, Olympic gold medalist, entrepreneur, and philanthropist Lindsey Vonn will reflect on how to overcome adversity and dig deep to find what drives you.
X4 2024 will bring together more than 10,000 C-suite executives, and industry leaders in frontline, digital, and customer care professionals to hear from some of the world’s largest brands and organizations. Attendees will leave ready to drive immediate impact in their own organizations.
“We’ve got an exceptional line-up of visionary and inspirational speakers as well as essential content at this year’s X4,” said Qualtrics CEO Zig Serafin. “Attendees will leave with a clear vision and actionable knowledge to improve experiences for their customers and employees and drive tangible outcomes for their organizations.”
Highlights from the agenda:
The agenda includes more than 60 breakout sessions across seven tracks, including customer experience, employee experience, strategy and research, education, healthcare, government and financial services.
Attendees will learn from leaders and practitioners who are unlocking business value with their experience management programs.
Speakers from leading brands across industries, including: Cirque du Soleil, Adidas, Johnson & Johnson, Nationwide, Shake Shack, Owens Corning will be featured. In addition, attendees can attend hands-on training sessions with Qualtrics XM Experts.
To register and for more information, visit www.qualtrics.com/x4summit.
