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Industry Summary Articles

Monday, March 18, 2024

CareAR Names Tata Consultancy Services as 2023 Global Solutions Integration Partner of the Year

CareAR, A Xerox Company, is proud to announce that Tata Consultancy Services (TCS) has been awarded the CareAR Global Solutions Integration Partner of the Year 2023. The Global SI Partner of the Year award is a testament to TCS’s commitment to delivering exceptional partner value worldwide.

This accolade demonstrates TCS’ outstanding performance, innovation, and leadership in integrating CareAR solutions that enable remote issue resolution, visual guided workflow and self-solve solutions to enhance end customer experience and field service operations.

“TCS has consistently demonstrated excellence in integrating complex solutions, delivering value to clients and driving transformative change,” said CareAR President Kirk Pothos.“Through the integration of CareAR® Assist and CareAR® Instruct, TCS has set itself apart as a partner by exceeding client expectations. We are proud to recognize TCS’s commitment to innovation and enhancing its service experience management to benefit its customers and employees.”

The award acknowledges TCS’s success and progress in transforming telecommunications and high-tech industries. Through this partnership, cutting-edge AI and AR technologies can be used to quickly achieve digital transformation in a variety of use cases, including client support, contact center, field work, and training.

“We are excited to have been awarded the ‘Global Solutions Integration Partner of the Year 2023’ by CareAR. TCS and CareAR are creating integrated AR & digital twin solutions that enable enterprises to transform their service operations and end customer experience. Our deep talent pool and partner ecosystem have been key to setting new benchmarks in innovation and client success,” said V Rajanna, President, Technology, Software and Services, TCS

To view the original press release, please click here.

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